Privacy Policy

Last updated: October 2026

JASON MAKKI BEAUTY AND PERSONAL CARE EQUIPMENT TRADING LLC respects your privacy and is committed to protecting the personal information you provide when using our website, shopping with us, contacting us, or interacting with our online services.

This Privacy Policy explains what information we collect, how we use it, when we may share it, how we protect it, and the rights and choices available to you.

Information We Collect

We may collect personal information when you:

Visit or browse our website
Place an order
Create or use a customer account
Contact us by email, WhatsApp, forms, or other channels
Subscribe to marketing communications
Submit a review or other content
Interact with our advertisements or social media
Request customer support

The information we collect may include:

Name
Email address
Telephone number
Billing address
Shipping address
Order and purchase information
Account information
Communications with our team
IP address
Browser and device information
Website activity and usage information
Cookie and advertising identifiers
Other information you voluntarily provide

How We Use Your Information

We may use your personal information to:

Process and fulfill orders
Arrange delivery and provide tracking information
Process payments
Manage customer accounts
Respond to enquiries
Provide customer support
Handle returns, exchanges, refunds, and disputes
Detect and prevent fraud
Maintain website and account security
Improve our website, products, and customer experience
Analyze website performance
Measure advertising performance
Send marketing communications where permitted
Personalize website content and advertising
Comply with applicable legal, tax, accounting, and regulatory requirements

Shopify

Our online store is hosted using Shopify.

Shopify may process personal information necessary to provide ecommerce, hosting, checkout, payment, security, analytics, and related services.

Customers may also wish to review Shopify’s own Privacy Policy for further information about how Shopify processes personal information.

Payments

Payments are processed through approved third-party payment service providers.

We do not normally store your complete payment-card information directly. Payment information is processed securely by the relevant payment provider.

The information processed may include payment details, billing information, transaction information, and fraud-prevention data.

Shipping & Delivery Partners

To fulfill and deliver your order, we may share relevant personal information with shipping, courier, customs, and logistics providers.

This information may include:

Name
Delivery address
Telephone number
Email address
Order information
Shipment information

We only share information that is reasonably necessary to process and deliver your order.

Service Providers

We may share personal information with trusted service providers that help us operate our business, including providers of:

Ecommerce and website hosting
Payment processing
Shipping and fulfillment
Customer support
Email and marketing services
Website analytics
Advertising and conversion tracking
Fraud prevention
Accounting and billing
IT and cybersecurity
Professional, legal, and compliance services

These providers may process personal information only as necessary to provide their services and subject to applicable privacy requirements.

Cookies & Tracking Technologies

Our website may use cookies, pixels, tags, local storage, web beacons, and similar technologies.

These technologies may be used for:

Essential website functionality
Shopping-cart and checkout functionality
Remembering preferences
Website analytics
Advertising measurement
Personalizing content
Marketing
Security and fraud prevention

Some cookies are necessary for the website to function properly, while others may be used for analytics or advertising.

Where required, you may be able to manage non-essential cookies through our cookie banner, consent-preference tool, browser settings, or device settings.

For more information, please refer to our Cookie Policy, where available.

Analytics

We may use analytics services, including Google Analytics, to understand how visitors use our website and to improve our services.

These services may collect information such as:

Pages visited
Approximate location
Device information
Browser information
Referral source
Time spent on pages
Website interactions
Session activity

Analytics providers may use cookies or similar technologies in accordance with their own privacy policies.

Advertising & Marketing

Where enabled, we may use advertising and measurement services provided by platforms such as Google, Meta, or other advertising partners.

These services may use cookies, pixels, and similar technologies to:

Measure advertising performance
Track conversions
Build advertising audiences
Understand customer interests
Show more relevant advertisements

You may be able to manage certain advertising preferences through your browser, device settings, cookie-preference settings, or the relevant advertising provider.

Social Media & Embedded Content

Our website may contain links to or embedded content from third-party platforms such as YouTube, Instagram, Pinterest, Facebook, or other social media and content services.

When you interact with these features, the relevant third-party platform may collect information according to its own privacy policy.

We recommend reviewing the privacy policies of those platforms before interacting with embedded content or social media features.

International Data Transfers

Because JASON MAKKI operates an international ecommerce business and uses global service providers, your personal information may be processed or stored outside the United Arab Emirates.

Where required, we take reasonable steps to ensure that international transfers of personal information are handled in accordance with applicable data-protection requirements.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

This may include retaining information for:

Order processing
Customer support
Accounting
Tax obligations
Fraud prevention
Legal compliance
Dispute resolution
Contractual obligations

Retention periods may vary depending on the type of information and applicable legal requirements.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from:

Unauthorized access
Loss
Misuse
Alteration
Disclosure
Destruction

However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

Customer Accounts & Passwords

If you create a customer account, you are responsible for keeping your login information and password confidential.

You should not share your password with third parties and should notify us if you suspect unauthorized access to your account.

Your Privacy Rights

Depending on your location and the laws that apply to you, you may have rights relating to your personal information.

These may include the right to:

Request access to your personal information
Request correction of inaccurate or incomplete information
Request deletion of personal information where applicable
Object to certain processing
Request restriction of certain processing
Withdraw consent where processing is based on consent
Request portability of certain information
Opt out of certain marketing communications
Request information about how your personal data is used

To exercise a privacy right, please contact us using the details provided below.

We may need to verify your identity before processing certain requests.

Marketing Communications

If you subscribe to marketing communications, we may send you information about:

JASON MAKKI products
New product launches
Promotions
Offers
Hair-care and styling content
Other relevant updates

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us.

You may still receive transactional communications relating to orders, payments, shipping, security, or customer support where necessary.

Children’s Privacy

Our website and products are not specifically directed at children.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us improperly, please contact us.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, security, content, or availability of external websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

Legal Requirements & Protection of Rights

We may disclose personal information where required by law, court order, regulatory authority, or other legal process.

We may also disclose information where reasonably necessary to:

Prevent fraud
Investigate security incidents
Protect our rights
Protect our property
Protect our customers
Enforce our terms and policies
Comply with legal obligations

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to:

Our business
Our website
Our services
Technology
Legal requirements
Regulatory requirements
Privacy practices

The latest version will be published on this page with the updated effective date.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy request, please contact:

JASON MAKKI BEAUTY AND PERSONAL CARE EQUIPMENT TRADING LLC
Al Hanaa Center, Al Mankhool Road, Al Jafiliya, Dubai, United Arab Emirates

Email: support@jasonmakki.com
Customer Support: support@jasonmakki.com
Phone / WhatsApp: +971 50 548 3844

Trade License No.: 968686
Licensing Authority: Dubai Department of Economy and Tourism (DET)

Thank you for choosing JASON MAKKI.

Shipping From UAE to Worldwide!

Company Information